From password to thumbprint

Insight on innovations around identification and facial recognition

Creating confidence when it comes to providing financial services is all about securing the customer throughout their journey and building a strong, trustworthy relationship. This relationship starts the moment they onboard to your services. Knowing who is who with easy remote digital identification builds trust and creates traction.

Technologists have touted biometric identification for years as a safe way to link consumers with services such as mobile payments. Consumers have not been so sure. New European regulations, coupled with ever more accessible technology and a changing financial sector, are changing attitudes and creating the environment for new services and business opportunities.

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